We also deliver outside the DACH region. For more information about shipping write us an email or via Whatsapp.
Do I have to pay taxes or duties?
If you're paying within the DACH region, you should n't have to pay any duties or taxes .
How much are the shipping costs?
We charge shipping costs at €5.90 per order.
terms of payment
What are the payment options?
Payment can be made with PayPal, Klarna invoice, Visa, Mastercard, American Express, Maestro, Bancontact, iDEAL, Shop Pay, Apple Pay and Google Pay.
If you would like other payment options, please write to us!
Return & Right of Withdrawal
How do I return a product?
We constantly strive to deliver the highest quality products. If for any reason you are not satisfied with your purchase, you can return it for a refund or exchange it for a different model within 14 days of receiving your order.
Goods must be returned within 14 days of receipt. All original labels must be attached to the goods. Customers can initiate the return process by contacting us firstname.lastname@example.org with your order number.
When will I get my refund?
Refunds will be processed within 14 business days of receipt of the returned item.
How do I cancel my order?
All orders can be canceled until they are shipped. If your order has already been paid and you want to change or cancel it, you must contact us within 12 hours. Once the packing and shipping process has started, the order can no longer be cancelled.