frequently asked Questions


Tracking will be available as soon as the item arrives in the destination country! Once the item arrives we can update the tracking number. You can then track your shipment with DHL .

Your order will be shipped as soon as it has been processed in our warehouse. Our processing times for orders are 1-2 business days. depending on product design and item.

Please contact us via


Standard Shipping: 4-9 business days

We also deliver outside the DACH region. For more information about shipping write us an email or via Whatsapp.

If you're paying within the DACH region, you should n't have to pay any duties or taxes .

We charge shipping costs at €5.90 per order.

terms of payment

Payment can be made with PayPal, Klarna invoice, Visa, Mastercard, American Express, Maestro, Bancontact, iDEAL, Shop Pay, Apple Pay and Google Pay.

If you would like other payment options, please write to us!

Return & Right of Withdrawal

We constantly strive to deliver the highest quality products. If for any reason you are not satisfied with your purchase, you can return it for a refund or exchange it for a different model within 14 days of receiving your order.

Goods must be returned within 14 days of receipt.
All original labels must be attached to the goods.
Customers can initiate the return process by contacting us with your order number.

Refunds will be processed within 14 business days of receipt of the returned item.

All orders can be canceled until they are shipped. If your order has already been paid and you want to change or cancel it, you must contact us within 12 hours. Once the packing and shipping process has started, the order can no longer be cancelled.

Japanese streetwear & Y2K from Berlin

Fūga (Fengya)

We are glad to help you

Other questions? write us